On-site repair · Nashville & Middle Tennessee

Conference room AV and office electronics repair

The meeting starts in ten minutes and the display says “no signal.” We troubleshoot and repair projectors, displays, interactive boards, document cameras and the docks and peripherals around them.

  • On-site service
  • Scope confirmed before work begins
  • Maintenance programs available
What we repair

Equipment we service

Projectors

Lamp, laser and LED projectors; mounts and screens.

Commercial monitors & displays

Wall displays and signage screens.

Interactive displays & electronic whiteboards

Touch calibration, pens, modules.

Conference room AV

Speakerphones, soundbars, cameras, switchers and cabling.

Document cameras

Classroom and courtroom document cameras.

Docking stations & peripherals

Docks, KVMs, keyboards, monitors arms and power modules.

Network-connected office devices

Getting a device back on the network after a repair or move.

Symptoms and likely causes

Common problems we are called for

What you noticeWhat is usually behind it
No signal or intermittent pictureFailed cables, ports, switchers or input boards.
Projector dim, discolored or shutting downLamp or light-engine wear, clogged filters, fan failure.
Touch not registeringCalibration loss, sensor or controller faults.
No audio or echo in callsDevice settings, cabling or failed speakerphone components.
Dock not charging or detecting displaysFailed dock, firmware or cable problems.

What to expect

  • Submit a work order or call — make and model help but are not required
  • We confirm scope, timing and how the work will be priced
  • A technician diagnoses and repairs on site where possible
  • If a part must be ordered, you get the options before we proceed
  • If it is not worth fixing, we say so and can remove it

Limits we are upfront about

Access control, alarm and CCTV systems are not serviced by F5. In Tennessee that work requires an alarm systems contractor licence. We refer it to a licensed contractor.

Work on building wiring requires a licensed electrician. We work on cord-and-plug equipment and low-voltage AV connections.

We are not a managed IT provider; servers, networks and software support are outside our scope.

Pricing: Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service.

FAQ

Questions

Can you come before a specific meeting?

Tell us the date and time on the work order or call. For same-day problems, use the emergency line.

Is it worth repairing a projector?

A lamp or fan, usually. A failed light engine on an older projector often is not, and we will tell you.

What does a repair cost?

Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service.

Which areas do you cover?

Nashville and the surrounding Middle Tennessee counties. See the service areas page.

Something broken at the office?

Send a work order in about two minutes, or call and talk it through. A non-refundable outcall charge applies to every dispatch; repair scope and cost are confirmed with you before work begins.