Preventative maintenance for office equipment
Equipment rarely fails without warning. Routine inspection, cleaning and adjustment catch worn rollers, dry bearings, loose mechanisms and scale build-up while they are still cheap to deal with.
What a maintenance visit covers
Routine equipment inspections
A working check of each machine: feed paths, moving parts, power, controls and safety interlocks.
Cleaning and maintenance
Paper dust, toner, adhesive, shred debris and coffee scale removed from the places they cause faults.
Wear-and-tear inspections
Rollers, belts, blades, cylinders, casters, gaskets and cables checked against expected life.
Mechanical adjustments
Tension, alignment, lubrication and fastener checks on mechanisms that drift with use.
Performance assessments
Print quality, shred capacity, heat-up time or lift speed compared with what the machine should deliver.
Reliability reporting
A short written summary: what we did, what is wearing, and what to budget for.
Typical maintenance by equipment type
Frequencies depend on usage; these are the tasks, not a schedule.
| Equipment | Typical maintenance tasks |
|---|---|
| Copiers & laser printers | Clean feed and pickup rollers, paper path and optics; check fuser, transfer components and waste toner; test trays and finisher. |
| Inkjet & wide-format | Printhead and capping station care, encoder strip cleaning, belt and carriage check, nozzle checks. |
| Shredders | Clear cutting head, oil cutters, check sensors, bin switch and motor temperature behavior. |
| Laminators & binders | Clean rollers, check heat and pressure, inspect punch dies and cutting edges. |
| Office chairs | Check cylinders, tighten mechanisms and arms, replace worn casters and glides. |
| Sit-stand desks | Check leg synchronization, cable strain, control box and fasteners. |
| Coffee & water equipment | Descale, replace filters and gaskets, sanitize contact parts, check valves and lines. |
| Mailroom equipment | Clean feed belts and rollers, check separators, sensors and sealing systems. |
One-time or recurring
Book a single maintenance visit, or put the office on a recurring arrangement so it simply happens.
Maintenance pricing
Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service. Recurring programs are quoted for your equipment list.
Maintenance questions
How often should office printers be serviced?
It depends on volume. A busy workgroup copier benefits from attention several times a year; a lightly used desktop printer may need little beyond cleaning when print quality drops. We recommend a frequency after seeing the equipment.
Will maintenance void my warranty or lease contract?
It can if the manufacturer or lessor requires service by their own provider. Check your warranty or lease first. We will not service a device where doing so would put your coverage at risk without telling you.
Do you supply toner and consumables?
Maintenance covers service. Consumables and parts are quoted separately when needed.
Put maintenance on the calendar
Request a maintenance visit or ask about a recurring program for your office.