Copier, printer and scanner repair in Nashville
When the copier is down, the whole office feels it. F5 repairs owned copiers, multifunction printers, laser and inkjet printers, wide-format plotters, scanners and fax machines on site, across Middle Tennessee.
- On-site service
- Scope confirmed before work begins
- Maintenance programs available
Equipment we service
Commercial copiers & multifunction printers
Floor-standing and desktop MFPs that print, copy, scan and fax.
Laser printers
Mono and color workgroup and desktop laser printers.
Inkjet printers
Business inkjets and tank printers with clogged heads or feed faults.
Wide-format printers & plotters
Architectural, engineering and sign plotters.
Document scanners
Sheet-fed and flatbed scanners with feed or image-quality problems.
Receipt & label printers
Thermal receipt, barcode and shipping label printers.
Fax machines
Standalone fax machines and MFP fax boards.
Digital duplicators
High-volume duplicators used by schools and churches.
Common problems we are called for
| What you notice | What is usually behind it |
|---|---|
| Paper jams and misfeeds | Worn pickup, feed and separation rollers; debris in the path; damaged trays. |
| Streaks, lines or faded prints | Drum, developer, transfer belt or fuser wear; dirty optics; clogged printheads. |
| Error and service codes | Fuser, laser unit, sensor or board faults that need diagnosis rather than a restart. |
| Scanner lines or skewed scans | Dirty scan glass, worn document-feeder rollers, calibration drift. |
| Grinding, squealing or clicking | Failing gears, bearings, clutches or drive assemblies. |
| Will not power on or keeps rebooting | Power supply or board failure, or a stuck firmware state. |
What to expect
- Submit a work order or call — make and model help but are not required
- We confirm scope, timing and how the work will be priced
- A technician diagnoses and repairs on site where possible
- If a part must be ordered, you get the options before we proceed
- If it is not worth fixing, we say so and can remove it
Limits we are upfront about
F5 is independent and not a manufacturer-authorized dealer. If your device is leased or under a manufacturer or dealer service contract, that provider usually has to perform the repair — check before you call so you do not pay twice or void coverage.
Some manufacturers restrict parts, firmware and service software to their dealer networks. Where that prevents a repair, we will tell you up front.
We repair hardware. Network, driver and scan-to-email issues are handled where they are part of getting the device working again.
Pricing: Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service.
Keep it from happening again
Most of these failures are wear. A scheduled inspection and cleaning catches them early.
Questions
Do you repair leased copiers?
Usually the leasing dealer must service a leased machine under its contract. We repair copiers and printers that your business owns, or that are out of contract.
Which brands do you work on?
We work on most common office brands as an independent servicer. Tell us the make and model on the work order and we will confirm whether we can service it and source parts.
Is it worth repairing an older printer?
Often, yes — rollers, fusers and maintenance kits are routine. If the repair approaches the price of a comparable replacement, we will say so and can remove the old unit.
What does a repair cost?
Every dispatch carries a non-refundable outcall charge: $100, or $250 when a technician is requested in under 12 hours. Labor is billed at $95 per hour, and parts are additional. We confirm the scope and estimated cost with you before any work begins. See the Terms of Service.
Which areas do you cover?
Nashville and the surrounding Middle Tennessee counties. See the service areas page.
Something broken at the office?
Send a work order in about two minutes, or call and talk it through. A non-refundable outcall charge applies to every dispatch; repair scope and cost are confirmed with you before work begins.