Privacy Policy

Last updated: November 2026

1. What this policy covers

This policy explains how F5 Office Equipment Repair collects and uses information through this website and when you request service.

2. Information we collect

• Information you give us — name, business name, phone number, email address, service address, equipment details and anything else you enter in the work order or contact form or tell us by phone.
• Information collected automatically — standard web data such as pages visited, approximate location derived from IP address, device and browser type, and referring site, collected through cookies and analytics tools provided by our website host and analytics providers.

3. How we use it

To respond to requests, schedule and perform service, prepare estimates and invoices, manage corporate accounts, maintain service records, improve the website and measure which pages lead to service requests, and comply with legal obligations. We do not sell your personal information.

4. Who we share it with

Service providers that help us operate — for example our website and form host, email, scheduling, invoicing and payment providers — and parts suppliers or recyclers where needed to complete your job. We may disclose information when required by law or to protect our rights.

5. Equipment and data on devices

Office equipment such as copiers, printers and scanners can store documents and address books. Our technicians access equipment only as needed to perform service. Please back up and secure data before service, and remove or destroy data before any device is sent for disposal unless we have agreed in writing to arrange it.

6. Cookies and analytics

This site uses cookies needed for it to function and may use analytics cookies to understand traffic. You can control cookies through your browser settings.

7. Retention and security

We keep service records for as long as needed for business, tax and legal purposes. We use reasonable measures to protect information, but no method of transmission or storage is completely secure. Please do not send passwords or sensitive personal information through our forms.

8. Your choices

You may ask us to update or delete your contact information, subject to records we are required to keep. To make a request, call us or use the contact form.

9. Changes and contact

We may update this policy; the date above shows the latest version. Questions: 615-938-3144 or the contact form.